The Salvation Army
Ottawa Grace Manor

Care

At the Ottawa Grace Manor, we strive to provide the best care and services possible to our residents.

Nursing

Nursing caregivers are made up of Registered Nurses (RN’s), Registered Practical Nurses (RPN’s), Personal Support Workers (PSW’s)/Health Care Aides (HCA’s). Staffing is allocated according to the level of care needs on each home area. Twenty-four hour nursing care is provided for all residents.

• Personal Support Workers/Health Care Aides assist with daily activities of living, moving through a routine familiar to the resident. Our "doing with" approach is designed to enhance the opportunity to make meaningful choices and ensure individualized care for each resident.
• Medications are administered by the Registered Nursing staff at scheduled times as prescribed by the attending physician.
• Attending physicians visit the Manor weekly. Each resident is visited by the physician a minimum of quarterly, and a physician is on-call 24 hours a day. Residents may choose to keep their physician from the community upon the physician’s agreement to sign a contract with Ottawa Grace Manor. To ensure consistent medical care, nursing staff coordinate all medical appointments for residents as ordered by the attending physicians. Family members are encouraged to accompany residents on any appointments in the community whenever able.
• Baths and showers are offered twice a week (more frequently if necessary) and are supervised by nursing staff. We employ both male and female nursing staff and preferences for male or female attendants for personal services can be accommodated.
• Call bells are provided in each bedroom and washroom for resident use.

Spiritual Care

Spiritual Care at The Salvation Army Ottawa Grace Manor is part of the holistic care provided to all our residents and is an integral part of the multi-disciplinary team. Chaplains in the department are there to assist and encourage residents to draw upon their own religious beliefs and resources as they seek to face the challenges or crisis before them. Emotional and spiritual support is also provided to family members, staff and volunteers.

As part of the Palliative Care Services available at Ottawa Grace Manor, a Chaplain is on-call 24-hours per day seven days per week, offering Caregiver Support to residents and their families and friends

Activities

• Sunday chapel service at 2:00 p.m. These services are conducted by various denominations.
• Weekly Hymn Sing (hymns, Scripture, devotion), conducted on each floor.
• Bible Study is held on alternate weeks between second and third floors.
• Roman Catholic Mass is celebrated once a month. Residents are also able to receive weekly communion.
• The Salvation Army band visits once a month and provides music on each home area.
• Twice a year Memorial Services are conducted to remember residents who passed away.
• One-on-one visits provided by chaplains.
• A Quiet Room is provided to residents, staff and family members who would like to spend time reflecting, praying or reading. A number of books are available to borrow.
• Selections of wholesome, inspirational and musical DVD’s are available to borrow.