1. How many rooms are private accommodations and how many are basic accommodations?
Ottawa Grace Manor has a total of 128 residents. There are 76 private accommodations (bedroom with private bathroom) and 52 basic accommodations (2 bedrooms with shared bathroom). We do not charge a semi-private accommodation rate.

2. What equipment do the residents have access to?
The residents have access to the following equipment (some equipment may involve an additional cost to the resident):

• equipment necessary to assist with transferring (i.e. lifts).
• equipment necessary to prevent skin breakdown (i.e. special mattresses).
• equipment necessary provided by an occupational therapist to enhance independence and quality of life. (i.e. special utensils).

3. What types of activities are available for residents?
A variety of programs are offered on a monthly basis to accommodate all preferences. Programs run regularly include mind bender, baking, green thumb, crafts, bridge, manicures, scrabble, knitter's nook, bingo, music therapy, concerts, choir, intergenerational programs, humane society visits, special events (birthday parties, dinner and a movie, etc.), holiday programs (Christmas, Easter, Valentine's Day, etc.). Activities are adapted to meet residents' capabilities.

4. Do residents participate in physical activities?
A chair exercise program, Fun & Fit, takes place twice a week. Other physical programs include: carpet bowling, darts and bean bags, which are offered by the Life Enrichment Department.

In addition the Physiotherapist hosts strength exercise classes for residents who meet the criteria to participate in this program. The Physiotherapist assesses all residents upon admission for their need for Physiotherapy. Currently these services are provided, funded by OHIP, the average is two visits a week.

5. How often do residents receive baths or showers?
All residents are offered a minimum of 2 baths or showers per week.

6. Do you offer overnight stay for out-of-town family members?
We have a cot that is available for family members to use if their loved one is ill or palliative. Currently, we do not have a guest room available.

7. Do you offer a day program to the community?
We do not offer a day program to the community, as we are not funded to do so.

8. Do you share areas of your building with the community for other functions?
Occasionally community organizations use our Community Room, upon approval of the Executive Director - particularly for education seminars or events of benefit to the staff and residents. Cost for room bookings is determined on a case-by-case basis.

9. What is the size of the building and resident rooms?
The Manor’s 3 storey building has a total area of 92,377 Gross Square Footage. Each Private Accommodation has a bedroom of 150 square feet, a private washroom of 52 square feet, and a closet of 6 square feet.
Each Basic Accommodation has a bedroom of 140 square feet, a shared washroom of 52 square feet, a vestibule of 43 square feet, and a wardrobe of 6 square feet.

10. Do residents have to change doctors when they move into the Manor?
Residents may keep their current doctor from the community, as long as the doctor is willing to sign a contract with the Manor. This contract includes, but is not limited to: requesting that the doctor come to the Manor to visit the resident, and that a doctor must be on call 24 hours a day.

11. How long does is take for a response to the call bell?
The average time to respond to the call bell is 2-3 minutes. If the call bell is not answered by a PSW within 3 minutes (with pagers), the call will escalate to the RPN, then the RN. The Registered Nursing Staff carry portable phones with them at all times to monitor call bell response times.

12. How long is the wait list?
The wait list for admission to the Ottawa Grace Manor is constantly changing; therefore, we cannot give an exact number or approximate waiting time. We recommend you keep checking with the Champlain Community Care Access Centre (CCAC) at (613) 745-5525 to monitor your loved one’s position on the wait list, as the CCAC manages the waiting list for all Long-Term Care Homes.

13. Is respite/short stay care available?
All of Ottawa Grace Manor’s beds are Long-Term Care beds; respite/short stay/convalescent care is currently not available.